Deliveries & Returns

Your order will be shipped within 2 to 5 working days. Wooly Rouge delivers worldwide.

Shipping costs are calculated before you place your order. Shipping is free for orders over £200.

Defective items
If you receive a damaged item, you have three days to report it to us at the following address: info@woolyrouge.com.&nbsp. Wooly Rouge is not responsible for damage that may have occurred during transport.

Returns
You have 14 days to return your order if you are not completely satisfied with it. An exchange for a product of equal value
may be considered instead of a refund. Products must be returned to us in their original condition and packaging. Return costs are the responsibility of the customer. Your request will be processed within two weeks.

Items should be returned to the following address:
Wooly Rouge / Zovoroko
17, rue d'Estienne d'Orves
F-92260 Fontenay aux Roses, France

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